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"Seamless and swift... Vin65's team implemented the designer's work precisely and setting up the allocation release strategy was effective; no issues developed during the first release on the platform."
Michael Terrien | Kenzo Estate & Terrien Wines
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"Andrew, We just took our site live with Vin65 last night and I want to make sure we pass along our gratitude for your team’s effort.
Josh, Jason, Peter, James, and yes even Brent :) did a tremendous job! I especially want to compliment your team for two things that really stand-out; they are all excellent at covering for each other, so, if one is unavailable the other usually fixed the issue in real time… VERY VALUABLE and everyone is very quick to reply to emails or return calls, also VERY VERY VALUABLE.
So, thank you to you, and especially thank you to the team you’ve assembled."
Scott Wills | Denner Vineyards
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"Vin65 has transformed our website with a stylish and professional look that also functions as an extension of our wine shop."
Kirsty Dale | Rollingdale Winery
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"The level of support from Vin65 after my launch exceeded all expectations. I really felt like they WANTED me to learn how to utilize all of the tools. "
Scott Klann | Newsome Harlow
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"For me more than anything Customer Service is #1, and the creators and staff at Vin65 have got that down pat! This is the second company I have worked for that uses the Vin65 platform. The staff at Vin65 never ceases to amaze me with their patience and kindness. Everyone at Vin65 listens effectively, encourages open dialog, and gives personal attention to every member of the staff they are training.
They adjust to changes without frustration, and preserve others’ self esteem by not making you feel bad for asking the same question twice. I am not sure how many times Rebekah referred me to the documentation site (which is SUPER helpful by the way) before I finally thought to look there before calling her, but she was always such a good sport and gently reminded me that I could go there for resources. She always assured me that I was never alone and could continue calling her if I couldn't find what I needed.
Another thing...I love that my calls are always answered by a real live person, and if my personal rep is on another call, whoever answers the phone always tries and help me themselves.
With Vin65's stellar customer service, voicemail is a last resort and in the off chance you do leave a message a real live person returns your call right away! I cannot say enough wonderful things about this program and the people who designed it!"
Teresa Zagala | Sextant Wines
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"...Vin65 has become an extension of our company, allowing us to offer our clients e-commerce solutions and easily-editable sites, while allowing for complete design flexibility. In the past we have worked with and researched multiple e-commerce competitors and feel strongly that Vin65 is the best fit for our design strategy and client base."
Jeremy Reding | Boxwood
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"The development of our website by Vin65 has made my work day a little less hectic and the ease and efficiency in which I can service my clients is very satisfying."
Joan Trauber | The Wine Trust
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"From our first call, Vin65 were complete professionals. Easy to work with and fast response time, they really did all the heavy lifting for us. One of the smoothest site launches I have ever been involved with. Not only do they understand e-commerce, they understand selling wine online, the technology, and all the complexities that come with the space.
Perhaps most of all, the Vin65 Crew gets it; they are easy to work with, and really made us feel we were in good hands right from the start. Good Job Vin65! I would highly recommend your services. YOU GUYS ROCK!"
Howard Jackowitz | Wines That Rock
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"I’ve only been working with the software for a month or two and feel very confident in editing content, contact info and managing the store. Any problems or difficulties that I have encountered were fixed easily and quickly by the staff at Vin65. They’ve all been great."
Kevin Murphy | Murphy Vineyards
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"The folks at Vin65, worked closely with us to develop the avecdoublemagnum.com website. We had designed something unusual to emphasize an aspect of the product and they helped us make it a reality. Thank you very much!"
Joe Chauncey | Boxwood
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"Your company sets itself apart from others that we demoed in three main areas.
First is the simplicity of your system and ease of use which sold us as especially related to customers purchasing wine and checkout on the web-site, in addition to ease of use on the back end administration for our employees. Other systems are too complex, cumbersome, and intimidating to the end user, not to mention take you forever to learn. Your system however is very user friendly, easy to navigate, and make's our daily work load simpler. Great job!
Secondly, I like that you guys are open to feedback and willing to customize to your customers needs which is great.
Lastly, your staff has been wonderful to work with. Brent and Michelle were so easy to work with, very accommodating, and easily accessible to answer questions anytime we call, thank you. This was extremely important to us as anyone can sell you a system, but most can't provide excellent on-going customer support and this is where you guys really excelled. We are extremely pleased with our new website, the Vin65's system for processing orders, and your very supportive and friendly staff. Keep up the great work."
Bret Sawyer | Talbott Vineyards
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"Vin65 has been very easy to work with. The team of programmers and designers are always there to offer help, and give feedback on any issues you might encounter. Working with them remotely has been surprisingly easy!"
Brendan Scoggin | Long Meadow Ranch
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"Exceptional - You guys rock! Keep up the great work."
Ingrid Dilschneider | Mission Hill Estate Winery
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"You definitely exceeded our expectations. Everything was professional and on time, from start to finish. We look forward to being business partners for many years to come."
Steve Richards | Glenora Wine Cellars
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"This was the first web design project I ever managed and the Vin65 team walked me through all of the steps necessary for us to develop a site that our group is proud of and excited about.
Vin65 is a team of savvy, personable people who have made a task that can be cumbersome into a pleasurable experience, delivering an appealing and user-friendly site. We continue to work together regularly after such a successful collaboration on the IWCC project. I highly recommend Vin65 and welcome direct inquiries for more details on my experience with them."
Melissa Dobson | Illinois Wine Consumer Coalition
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"We need a web site that is both professional, modern and a good time. Vin65 delivers that in spades. I especially appreciate that Vin65 works so closely with their clients to provide the latest in web site features needed to compete for online business."
Jeff Stai | Twisted Oak Winery
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"Vin65 provided my site at an exceptional value. My favorite feature is the ability to control my content, add pages, update information, etc on the fly with ease."
Martin Olsen | Napa Valley POS
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"Vin65 integrates sophisticated e-commerce tools with a winery perspective that allows us to develop a true web based retail program rather than just offering wines for sale on our website. We are excited to develop a new line of business, marketing and selling our wines online to new customers throughout the country."
Jeff Munsey | Pithy Little Wine Co.
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"Vin65’s ecommerce platform and content editor have been a big step forward for our business. Their capabilities have really allowed us to project who we are, stimulate incremental business and start to develop longer-term relationships with customers. A huge bonus for me personally has been the Vin65 team.
They are pleasant, dynamic, and above all responsive. They listen to what their clients want, and regularly enhance their product. I strongly recommend Vin65 and would be glad to chat with wineries about our experience with their platform and team."
Jim Alsina | Hunt Country Vineyards
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"The team at Vin65 was very accommodating and easy to work with throughout the whole process of developing our new website. They made the entire experience enjoyable and simple, even my father was able to edit the content and add pictures."
Mary Yates | Yates Family Vineyard
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"Very professional and expeditious. Any winery would benefit from this service. In fact, I would urge all of our peers to consider using Vin65. This type of technology significantly improves the sales experience for customers and helps small business put their best foot forward. Your service can help our industry rid itself of bad websites!"
Jeffrey Freeland | Oso Libre Winery
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"It has been a pleasure working with Vin65. They are consistently on time, on budget, and very flexible to work with."
Trent Anderson | Everything Wine
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"Vin65 is professional, sleek and great to interact with. Their platform is stable and so easy to use with lots of options to make your website competitive and current. Would recommend to anyone who needs this kind of e-commerce tool. They have a comprehensive video library in their support section which makes finding answers quite easy. "
Tasha Unninayar | Zucca Wines
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"I am very happy with the Vin65 website platform and how smoothly it has been for me to learn to manage my site.
Needless to say that I am fairly computer challenged and I had to learn everything from scratch... I love the intuitive aspect of the learning process and it is very rewarding to see how great things look immediately. The tutorial videos are a must! Client Service is simply exceptional. Vin65 rocks!"
Christine Roffi | Wines for Autism
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"My experience has been very positive. I think the site looks fabulous and we have received tons of positive feedback. I have appreciated above all your professionalism…not to mention the quality of the tools and graphics you have created."
Alyssa Paris | Burgundy & Beyond
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"I loved that it seemed like we were [Vin65]'s first priority, knowing that you do have other clients but you made us feel like we were it.
Whenever I had any questions, you'd get back to me asap, and then explain everything for my comprehension level in the computer world.
I didn't quite know what to expect our website to look like and you blew me away with its design. I love how easy our website is to use, even on the back end of it."
Jessica Banta | Silver Horse Winery
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"We shopped for a web solution for a year before we found Vin65. We just never felt comfortable moving forward with any company.
We were confident then that Vin65 was an industry leader and they have proven this belief to be true. Their flexibility, professionalism, communication, service, timeliness, and innovation makes them a true leader.
Our web and ecommerce needs are unique and Vin65 understands and has accommodated all of our needs.
I have yet to see another solution that is as innovative, robust, flexible, and that offers as many features as Vin65’s platform. We highly recommend Vin65!"
Kristen Walnofer | Cuvaison Estate Wines
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“We have worked with Vin65 for over a year and they are very responsive to our ideas for implementing new technologies and features. We use the Vin65 software suite to deploy and manage all our clients web sites.
The working relationship with Andrew and the Vin65 team has been very rewarding. Their responsiveness, ability to listen, and support have been great. We are looking forward to working with an ever expanding web software suite specifically geared to the wine industry”
Buck Teal | CrushPad
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"Working with the Vin65 team was a pleasure, professional, courteous, and friendly. They gave us the look we wanted for our site. Look forward to having a great relationship with them now and in the future."
Ross Allen | Talbott Vineyards
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