Wine delivery is complicated – and when a customer isn’t home it can become a major inconvenience. Vin65 will now text a customer when their package is shipped as well as send them a text the day before it’s to be delivered. Couple this text message with a link to the winery’s website where a customer can view all of their package delivery details. Further to this, WineDirect Fulfillment customers have the option to reset the delivery date or delivery location by simply clicking a link. Customers are notified via text when there is a delivery exception - allowing a customer to immediately respond to the delivery issue without delay.
Good news! Your wine is scheduled to be delivered tomorrow between 9:00am and 12:00 noon, click here to re-route or re-schedule.
Use Vin65’s List Builder and easily send mass text messages to an opt-in list. Customers can easily opt-in or opt-out of receiving text messages.
Come to our outdoor concert this Saturday! Buy tickets here.
Wineries can receive text messages from customers and systematically respond to them. For example, wineries can set up an offer and have consumers text the word ‘Pinot’ to a specific number. In turn, a winery can respond with an email, text message, or opt the person into a future communication.
Text Pinot to 54321 and receive shipping included on all Pinot orders.